| Feature |
Description |
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| Auto Attendants |
Greet callers with recorded messages that offer touchtone choices and connect callers to the appropriate extensions. Its like having your own receptionist. There are 9 levels of auto attendant, so you can offer multiple options for caller interactivity. |
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| Voicemail |
Built-in voicemail saves you paying monthly for phone company voicemail, and it's centralized, so you don't have to check different mailboxes for cell and office phones. |
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| Remote Extensions |
With TalkSwitch remote extensions, any phone, anywhere, can be added as an extension of the system. Integrate mobile and teleworkers, stay connected anywhere, and give your customers a single number to contact you. |
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| Dial-By-Name Directory |
Callers can select an extension by dialing the name of the person they want to reach. |
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| Automatic Route Selection |
Automatically send certain kinds of outgoing calls through specific phone lines. All long-distance calls, for example, can use a specific line or group of lines. |
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| Toll Restriction |
Prevent unauthorized long-distance calling from any local extension. |
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| Call Detail Record Logging |
Assign accounts to calls and track time spent on calls for billing of professional services. |
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| Voicemail to E-mail* |
Receive e-mail notification of new voicemail, with or without the actual message attached as an audio file. |
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| Auto Fax Detection |
Automatically route faxes without wasting money on a dedicated fax line. |
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| Call Forward |
Calls can be forwarded to any local or remote extension, to a ring group, or voice mailbox. |
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| Call Queue |
If your extension is busy, your caller gets the option to leave a message, remain on hold, or return to the auto attendant. At your extension, you get notified of queued inbound calls. |
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| Call Cascade |
If your extension is busy, not answered, screened, or on do not disturb, calls can be sent through a series of actions, ringing at other extensions or ring groups. With call cascade, TalkSwitch can make several attempts to locate you before sending the caller to voicemail. |
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| Ring Groups |
Send callers to all of the local extensions of a department. Ring more than one extension simultaneously and use different ring patterns to identify types of calls. |
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| Uniform Call Distribution |
Incoming calls are queued at a ring group if all the group's extensions are busy. Calls are retrieved in the order they arrived as ring group members become available. |
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| Conference Call |
Connect up to 3 parties on one phone call. |
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| Call Back/Call Bridge |
Access your office long distance savings plan from anywhere around the world. Lets your long distance savings plan travel with you. |
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| Music on Hold |
Play music or announcements while callers are on hold. You control what your clients hear - radio, CDs, even custom advertising messages. |
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| Mode Scheduling |
Handle incoming calls differently at different times of the day, days of the week and on holidays. TalkSwitch can professionally handle calls during and after regular business hours. |
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Call Hold/
Transfer/Park |
Hold calls. Transfer calls to local or remote extensions, ring groups, or voicemail. |
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| Call Screening |
Records a caller's name, then plays it back to the recipient, who can either accept or redirect the call. |
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| Intercom |
Place calls from any extension to any other extension. |
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| Call Pickup |
Pick up calls from other extensions. |
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| Distinctive Ring |
TalkSwitch supports telephone company distinctive ring features. You can have different kinds of calls handled in different ways. |
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| Public Announce |
TalkSwitch can be connected to a public announcement system, or announcements can be made through the speakers of selected TalkSwitch telephones. |
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| Easy to Install |
Whether you do it yourself or rely on a professional, TalkSwitch is easy to install, saving time and money. |
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| Configurable |
Set up your system the way you want it. |
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| VoIP Enabled* |
Place branch-to-branch long-distance calls over the Internet and access VoIP services. |
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| Phone Freedom |
Works with standard analog telephones, our proprietary TalkSwitch phones and selected IP phones. Get the phones you want or save money by using your existing phones. |
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| Remote Management |
Change configuration of the system remotely. |
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| Free Software Upgrades |
Upgrade your TalkSwitch configuration software for free! |
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